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FAQs

  • Registered Clinical Counsellor (RCC) is a professional designation for clinical counsellors/psychotherapists in BC. In order to become an RCC, counsellors/psychotherapists must have completed at least a Master degree in clinical counselling, have hundreds of supervised practicum hours before qualifying, and must follow a professional standard of practice.  

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    This designation matters for two reasons:

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    1. Currently in BC, counselling/psychotherapy is unregulated. This means anyone can provide services under these titles and it means that the RCC designation is ultimately voluntary. The RCC designation exists to protect the public by ensuring that RCC's have appropriate training and ethical practices. This also means that you, as a client, have the ability to hold a professional responsible should you have concerns. You deserve to have a mental health professional who has met rigorous education and experience requirements and who is upheld to a professional standard of practice. 

     

    2. For the reason above, insurance providers will not offer coverage for counselling/psychotherapy for professionals who do not have an RCC or CCC designation. 

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    Future changes to regulation: On November 29, 2027 the profession of counselling/psychotherapy will be officially regulated in BC by The College of Health and Care Professionals (CHCPBC). This means that in order for a professional to legally practice as a counsellor/psychotherapist, they must be registered with the CHCPBC. When this regulation comes into effect, qualifying counsellors/psychotherapists in BC like myself will have the designation Licensed Psychotherapist, with the RCC/CCC designation remaining optional. 

  • The titles "Registered Clinical Counsellor (RCC)" and "Canadian Certified Counsellor (CCC)" are both professional designations for clinical counselling and psychotherapy, with RCC being recognized in British Columbia and CCC recognized across Canada. In order to become an RCC or CCC, counsellors must have completed at least a Master degree in clinical counselling, have completed hundreds of supervised practicum hours before qualifying, and follow a professional standard of practice. Professionals can have either or both designations to operate as a clinical counsellor/psychotherapist here in BC, and they choose which designation they register for based on where they want to practice (provincially or nationally). 

     

    These designations matter for two reasons:

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    1. Currently in BC, counselling/psychotherapy is unregulated. This means anyone can provide services under these titles and it means that the RCC and CCC designations are ultimately voluntary. The RCC and CCC designations exist to protect the public by ensuring that RCC's and CCC's have appropriate training and ethical practices. This also means that you, as a client, have the ability to hold a professional responsible should you have concerns (more about the regulating bodies to can reach out to below). You deserve to have a mental health professional who has met rigorous education and experience requirements and who is upheld to a professional standard of practice. 

     

    2. For the reason above, insurance providers will not offer coverage for counselling/psychotherapy for professionals who do not have an RCC or CCC designation. 

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    Future changes to regulation: On November 29, 2027 the profession of counselling/psychotherapy will be officially regulated in BC by The College of Health and Care Professionals (CHCPBC). This means that in order for a professional to legally practice as a counsellor/psychotherapist, they must be registered with the CHCPBC. When this regulation comes into effect, qualifying counsellors/psychotherapists in BC like myself will have the designation Licensed Psychotherapist, with the RCC and CCC designations remaining optional. 

  • There is significant overlap between counselling and psychotherapy, which means that people often use them interchangeably. Many professionals provide both, depending on a client’s needs and goals.

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    Generally speaking, psychotherapy refers to deeper clinical work that addresses emotional, psychological, relational, or behavioural concerns. Counselling can include psychotherapy, but can also be more goal oriented, taking a broad, more holistic approach that focuses on current life challenges, personal growth, relationships, coping skills, and overall wellbeing.

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    The bottom line: the difference comes down to the approach being used in-session rather than the professional themselves. A counsellor and psychotherapist are usually the same person who will often move in and out of both types of work within sessions and over the course of treatment. 

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    The importance of working with a designated RCC or CCC: Currently in British Columbia, the terms “counsellor” and “psychotherapist” are not regulated titles. This means that anyone can use those titles and offer services under them. This is important to understand when seeking mental health support because training, qualifications, professional oversight, and insurance coverage are all impacted by someone being a regulated professional or not. For information on counselling designations that are regulated, see the questions above.

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    On November 29, 2027, the title “psychotherapist” will become regulated in BC under the College of Health and Care Professionals of British Columbia (CHCPBC). After that date, only professionals who meet specific education, training, and registration requirements with the CHCPBC will be legally allowed to use the title “psychotherapist.”

  • Many extended health plans in British Columbia provide coverage for counselling with a Registered Clinical Counsellor (RCC). If your plan includes this benefit, you may be able to submit your session receipts for reimbursement. Because coverage varies between providers, it’s helpful to check with your insurance company about the details of your plan.

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    I offer direct billing to many major insurance providers through Telus Health eClaims. Please check with your extended health provider to see if your coverage is applicable for direct billing this way. I can also provide receipts as needed for you to submit to your extended health provider. 

  • Yes, I offer direct billing to many major insurance providers through Telus Health eClaims. Please check with your extended health provider to see if your coverage is applicable for direct billing this way. I can also provide receipts as needed for you to submit to your extended health provider. 

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    Please check with your extended health provider to see if counselling is covered by your plan.

  • The first session is an opportunity for us to get to know each other and begin understanding what has brought you to counselling. We may talk about what’s been going on in your life, what you’re hoping for from counselling, and any questions you may have about the process.

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    The first session is simply a place to start the conversation and begin exploring what support might look like for you. If you're still feeling unsure, you can book a free 15-minute consultation.

  • The frequency of counselling varies depending on each person’s needs and goals. Many people begin with sessions once per week or every two weeks, especially at the start of the process.

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    Over time, sessions may become less frequent as things begin to shift and you feel more confident moving forward. We can discuss what feels most helpful for you and adjust as needed.

  • No referral is required to book a counselling session. You are welcome to reach out and schedule an appointment at any time.

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    If you plan to use extended health benefits, some insurance providers may have specific requirements for reimbursement. It can be helpful to check with your provider ahead of time to confirm the details of your coverage.

  • Yes. Counselling is a confidential space where you can talk openly about your experiences. What you share in sessions is kept private.

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    There are a few legal limits to confidentiality. These will be discussed with you during your intake counselling session so you know what to expect. They can also be discussed during a free consultation

  • The consultation is a brief chance for us to meet, talk about what kind of support you are looking for, what your goals for yourself are, and see whether working together feels like a good fit. It is not a counselling session, and there is no obligation to book a session after a consultation.

  • Yes. I offer in-person counselling in Victoria, BC for individuals, couples, and parents. I also offer virtual counselling for clients located across British Columbia.

  • Yes. I offer online counselling across British Columbia through a secure virtual platform. Online counselling may be a good fit if you prefer to meet from home, live outside Victoria, or need to access counselling in a more hybrid way.

Leah Baker, MC, RCC

Registered Clinical Counsellor

BCACC registration #XXXXX

I raise my hands in respect to the lək̓ʷəŋən peoples on whose unceded territories I live and practice.

© Leah Baker 2026          Privacy policy          Photography by Stef Fournier

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