Privacy Policy

Leah Baker Counselling
Victoria, British Columbia
Last Updated: February 26, 2026

Leah Baker Counselling is committed to protecting your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

This website provides information about counselling services in Victoria, BC and online counselling across British Columbia. This policy explains how personal information is collected, used, and protected.

Website information

This website is hosted by Wix. Basic technical information (such as browser type and general usage data) may be collected automatically to improve website performance. This information does not identify you personally.

Cookies may be used to enhance your experience. You can adjust your browser settings to disable cookies if you prefer.

Your information

If you use the contact or appointment request forms on this website, you may provide:

Your name
Your email address
Your phone number
Any information you choose to include in your message

This information is used only to respond to your inquiries. It is not sold, shared, or used for marketing.

Please avoid including detailed personal health information in your initial message.

For all privacy-related questions or requests, please use the contact form on this website.

Counselling services and client records

If you begin counselling services with Leah Baker, Registered Clinical Counsellor (RCC), your personal and health information will be collected and stored securely through Owl Practice, a Canadian practice management system used by mental health professionals.

Owl Practice is used for:

Secure intake forms
Clinical records and notes
Appointment scheduling
Billing
Secure telehealth, including online counselling sessions

Although Owl Practice may offer AI-supported features, Leah Baker does not use AI to create or store client notes or information.

All virtual counselling sessions are conducted through Owl Practice’s secure video platform.

Owl Practice uses privacy and security safeguards to protect personal health information. You can review Owl Practice’s privacy practices at: https://owlpractice.ca/privacy-policy/

Personal information is collected only as necessary to provide counselling services in British Columbia and to meet professional and legal record-keeping requirements.

Leah Baker provides professional counselling services to residents of British Columbia only.

Leah's experience

Confidentiality

Counselling services are confidential, with limits as required by law. These limits will be reviewed with you before services begin.

Leah's experience

Your rights

Under BC privacy legislation, you have the right to request access to your personal information and request corrections if necessary. Requests can be made through the website contact form.

Leah's experience

Leah Baker Counselling

Registered Clinical Counsellor (RCC)

Leah Baker, MC, RCC

Registered Clinical Counsellor

BCACC registration #XXXXX

I raise my hands in respect to the lək̓ʷəŋən peoples on whose unceded territories I live and practice.